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Author Debbie J. Goldman, in conversation with labor historian Joseph McCartin.
Her new book is "Disconnected: Call Center Workers Fight for Good Jobs in the Digital Age"
This event is free with first come, first serve seating.

Goldman explores how call center employees and their union fought for good, humane jobs in the face of degraded working conditions and lowered wages.

Goldman is the former Research Director and Telecommunications Policy Director with the Communications Workers of America. Goldman will be in conversation with Joseph McCartin. McCartin s a professor in the Department of History and the executive director of the Kalmanovitz Initiative for Labor and the Working Poor.